Soft skills are increasingly important in both work and daily life. Abilities like emotional intelligence, empathy, teamwork, conflict resolution, and stress management are crucial both in and outside the classroom. Our participants learned how to improve their communication skills through practical activities and discussions.
Then we explored Emotional Intelligence, which involves recognizing both our own emotions and others' feelings to understand ourselves and the people around us. Empathy, another key skill covered in this session, was practiced through various exercises, helping participants develop empathy, self-control, self-motivation, and building connections. Good teamwork requires strong communication skills. In the workshop, participants learned about different communication styles like aggressive and passive. They discovered that being assertive, which means expressing yourself clearly without being rude, is essential for effective communication in teams. |
In the last part of the course, participants learned about handling conflicts and stress. People can be tough to work with, and conflicts happen. By sharing their experiences, participants recognized that conflicts are common situations. They learned that conflicts don't always lead to negative outcomes; instead, they can be opportunities for growth and development. |