The Erasmus Learning Academy believes and sets for itself high standards of quality in line with its mission to foster excellence and quality improvements in education and training. Driven by passion and motivation for our work we don’t leave any stone untouched when it comes to offer the highest quality and continue improve our courses.
 
As an organization at both internal and external level we strive to adhere to the following 10 guiding principles:

• Listen, listen, listen (and talk)
• Make excellence the minimum standard
• Be flexible and open to change
• Always experiment with new things and learn from errors
• Grow and enable the people around you to grow
• Amaze the user and make him/her a fan of yours
• Focus on the solution and on what you can do
• Clarify priorities and goals
• Focus on the objectives and be ahead of the deadlines
• Thank yourself and strive for something more

In addition to these internal principles when organizing international training courses we fully comply with the Erasmus quality standards and the principles set in the European Quality Charter for Mobility. More than merely following and adhering to these principles we fully believe in them. It’s more than 10 years that we organize and participates in international training courses and learning mobility projects so we know how these principles stand at the core of a quality experience and how they make the difference between in term of both personal satisfaction of the participants and systemic impact of the training course.If you are working with other course providers we recommend to check if they know and comply with these principles.

How we comply to the Erasmus Quality Standards

We provide advance and complete information about the course both before registration and after. Our website is among the most comprehensive and before the start of the training all participants are provided with a detailed infosheet describing both the learning objectives, methodologies and programme and all practical arrangements. Through the infosheet a constant mail communication we inform the participants about necessary preparation provisions and the list of the equipment necessary or recommended for making the most of the course. We’re happy and glad to cooperated with the sending institutions during the preparation phase and to facilitate the project coordinator and the participants.
We offer a straightforward, accessible and transparent application and selection process and we give the opportunity to school that are waiting for the project approval to pre-register and reserve a place having the possibility to cancel without cost if the prohect won’t be approved.
Our cost are transparent and we clearly explains all the fees and the list of services that these fees cover. Our training courses are tailored to be fully funded by Erasmus+ and we offer different options to ensure the best comfort and quality at a price that is within the Erasmus+ grant. The most common option that we offer to schools and organisations in 2024 costs 1335 EUR in Bologna, Rimini and Porto, 1280 EUR in Tenerife and Thessaloniki, 1195 EUR in Palermo and includes course fee, certification and support fee, accommodation in single room, 2 coffee breaks per day, walking tour in the venue’s city, a sum-up dissemination video. This standard option includes all meals from Sunday lunch to Saturday lunch in all our locations, except in Palermo where it includes all breakfasts and three networking meals in local restaurants. Few of our courses include extra services and activities hence having a different pricing option. 
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In the agreement that we sign during the registration phase are included the cancellation terms and conditions and or causes of force majeure (such as COVID19) we offer the possibility to reschedule the course without applying any cancellation fee. Once confirmed we’ve never cancelled a training course (except for events outside of our control such as Covid19).
 
Where we standout is when it come to the high quality teaching. We focus on using effective, interactive and up-to-date pedagogical approaches tailored to the participants’ learning needs and competence levels that make extensive use of practical activities and real-life examples. We gladly share with our participant that each course is unique and that the programme is always adapted based on the expectations shared by the participants at the beginning of the course.
We always strive to foster interaction, reflection and new perspectives for each participant, facilitating sharing and productive dialogue between participants creating a supporting learning environment. You must come to fully understand what we mean. We make extensive use of digital tools and training methods to enrich and complement the learning process.
We continuously update and refresh the content of our courses and every year we add new courses based on the most recent education trends, challenges and needs. We regularly ideate and participate in Erasmus KA2 innovation projects to be on top of the latest development and research new ideas and education needs.
 
We actively participate in the network of Erasmus organizations hosting participants from other countries and sending our staff abroad through Erasmus+ KA1 mobility projects; taking part in European conferences and contact activities; ideating or participating in Erasmus+ KA2 innovation projects and strategic partnerships; sharing our knowledge with other organisations that have less experience in the Programme by providing advice, mentorship or other support.
Our courses  contribute to the European policies supported by the Erasmus+ programme and reflect the values of the European Union.
We always foster the networking and the exchange among the participants of our courses and in order ensure that the composition of the group is international we accept only a limited number of participants per country.
 
We’re proud to offer an high quality service. We support the participants before, during, and after the course, addressing questions and requests by participants in a timely manner. For each course both there is a contact person in charge of providing all the information needed and support needed especially in exceptional circumstances.  Our team is composed of experts from all over Europe that speak fluently over 10 languages, able to support the participants from every point of view including the linguistic one.
Our trainers are all permanent internal staff members that regularly  deliver international courses for teachers and that can guarantee the same high quality of instruction across all courses and sessions. They are experience in training teachers and education staff and know their needs as well as how to interact with a multicultural audience.
Our courses are proportionate to their objectives and cover a total of 35 hours in 7 days. Social, cultural and networking activities as well as study visits complement the classroom activities.
To ensure the maximum quality and keep improving we collect feedback from the participants through a daily and final evaluation. We consider them them very important to tailor the course and adjusting it based on the participants feedback. We do not won’t to discover that something was not appreciated at the end of the course so by polling the opinion of the participants on a daily basis we can see of something could be improved anreact as quickly as possible.. Moreover we use these evaluation  to assess whether we can improve our work and/or to create new courses or services.
We are proud to tailor our training courses to both participants' learning and practical needs. In addition to delivering the training, to ease and enhance your participation at our training courses, we take care of all the practical arrangements. We provide board and lodging in the same hotel in which we organize the training thus ensuring the best comfort and coziness as well as effective time management.
We’re proud to organize our course in an inclusive way, without any type of discrimination and paying  particular attention to allow equal access to participants with special educational needs.
 
We provide guidance to the participants on further steps that they can take to follow-up and build on the outcomes of the course. We share with the participants all the presentations materials and practical activities used during the course, as well as additional documents and studies, so that they can share what learned with their collegues maximizing the institutional impact and the transfer of acquired knowledge and competences into practice at the participants’ institutions.
Knowing how much is important we strongly support the process of sharing the results and the knowledge gained as well as acknowledging the European Union support. For each course we create a video summarizing the experience that we promote on our social media channels and website and that we share with all the participants. In addition we write an article on our blog sharing the activities done the outcomes so that on one side we’re giving visibility to the course implemented and the schools that have participated and on the other side we’re sharing the results with the wider public.
We support the participants in every step of certification and validation of learning outcomes with specific focus on European instruments and Erasmus plus requirements such as staff mobility/learning agreement, quality commitment and Europass mobility certificate. We’re experience in the process of defining, evaluation and recognizing the learning outcomes and you can check for each course which are the learning outcomes to be achieved.
We experienced that schools and education organizations may require additional documents to certify the competences learned or the presence in the training course and we know how to provide those.
At the end of the course, each participant will be awarded a certificate of attendance, together - if requested - with the Europass Mobility Certificate. The certificate are in line with the Erasmus Quality Standards and so include a short description of the course and its learning outcomes, dates, venues, the name of the course provider and the course instructor(s).

How we comply to the European Quality Charter for Mobility

Information and guidance: we provide every participant with access to clear and reliable sources of information and guidance on mobility and the conditions in which it can be taken up, including details of the Charter and the roles of sending and hosting organisations

Learning plan: we draw up a learning plan describing the objectives and expected outcomes, the means of achieving them and the evaluation measures, taking account of reintegration issues

Personalisation: we tailor the mobility based on participants’ needs and we ensure that the training course fits in with personal learning pathways, skills and motivation of participants and develops or supplements them

General preparation: before departure, we can provide participants with general preparation tailored to their specific needs and covering linguistic, pedagogical, legal, cultural and financial aspects

Linguistic aspects: we support the participants both before, during and after the course, we speak 10 languages do we can fully support the participants form the linguistic point of view

Logistical support: our venues are easily accessible and based on our vast experience in mobility projects we provide detailed information and assistance concerning travel arrangements, insurance, the portability of government grants and loans, residence or work permits, social security and any other practical aspects

Mentoring: we provide continuous mentoring to advise and help participants before, throughout and after their stay

Recognition: we’ve vast experience in recognition of learning outcomes  and we assist participants and sending organizations in the recognition and certification process including issuing the Europass mobility certificate

Reintegration and evaluation: during the training we run daily evaluations as well as a final evaluation to monitor and assess all aspects of the training courses and ensure its quality, when appropriate we run an ex-ante and ex-post evaluation to assess the learning outcomes and the competences acquired, after the training we support participants in order to enhance their reintegration

Commitments and responsibilities: we draw up and sign with the participant a learning agreement and quality commitment and we monitor that the training course comply with these standards

In addition we follow the best practices identified by the IQAIST network:

• ​Innovative, modern and practice-driven content
• Practical, participative and hands-on methodology
• Tailored programme based on actual professional needs
• Knowledge applicable to the real contexts and/or in the classroom
• Collaborative learning and best practices’ exchange
• European added value and exchange of best practices between countries
• ​Attention to personal growth and development

• Needs assessment before the training
• Distance learning support before and after the training
• Continuous monitoring and evaluation after the training
• Validation and certification of competences
• Clear communication, practical information and guidance
• Full support, commitment and responsibility
• Easy accessibility
• Flexibility
• Cultural immersion and social activities